Job Description

The Warehouse Returns Manager is responsible for the entire returns process. This role will include the development, performance and maintenance of the inventory returns/stock control to produce an efficient system and receipt solution.

 Responsibilities:

  • Lead overall inventory of returns/stock control and management of the warehouse for the organization including the development, performance and maintenance of the warehouse and returns process to produce an efficient system and solution
  • Provide strategy to improve and maintain mechanisms for running the warehouse and returns process
  • Ensure all team members accurately adhere to standard operating processes and procedures
  • Maintain strong product knowledge
  • Keep accurate records and reports to guarantee accuracy of inventory
  • Maintain warehouse equipment and materials in a neat, clean and orderly manner
  • Other duties as assigned

 Experience and Education Required:

  • 5 years' experience in warehouse inventory/returns or similar role
  • Bachelor’s degree in Supply Chain Management
  • CRM/ERP knowledge

 Skills Required:

  • Extensive knowledge of inventory management
  • Detailed understanding of warehousing, inventory of returns/stock control and returns process management, requirements and dynamics
  • Strong organizational and time management skills
  • Analytical thinking with problem solving aptitude
  • Proficient in Microsoft Office; Excel
  • Outstanding written and verbal communication skills

 Working Conditions:

This position works in a warehouse environment.  Must be able to bend, crouch, sit, stand, lift.