Job Description

The Fitting Specialist is responsible for custom fitting golf clubs to customer specifications while providing high quality customer service.

This position will be located out of our newest retail location at Lenox Square Mall.

Responsibilities:

  • Properly custom fit all potential customers ensuring the best possible equipment for them
  • Maintain a positive, customer focused attitude by listening, understanding and responding to customer needs and offering creative solutions
  • Gather, input and report back customer-based data
  • Provide exceptional follow-up in a timely manner to all potential customers
  • Demonstrate strong communication and collaboration between team members
  • Increase revenue and profitability while meeting deadlines and working in an organized manner
  • Maintain superior product knowledge
  • Perform other related duties as required

Experience and Education Required:

  • Prior experience in golf retail sales and customer service
  • Prior club fitting/building experience is preferred

 Skills Required:

  • A professional, positive and flexible attitude
  • Enthusiastic team player
  • Superior customer service skills
  • Excellent written and verbal communication
  • Microsoft Office and basis computer skills

 Working Conditions:

This position primarily works in an office/golf shop environment.  Must be able to bend, crouch, sit, stand and lift.  Travel may be required.